What Observability is: How it Works, and its’ Benefits for Business

Published on 22 March 2024

Get to know what Observability is

During increasing digitalization, observability is crucial for businesses because it will make it easier to understand system performance, even in complex systems such as microservices architectures and cloud infrastructure. 

Observability allows businesses to track, analyze and respond to changes or problems quickly and efficiently. Without observability, companies will have difficulty identifying the source of problems, finding bottlenecks in infrastructure, or understanding the impact of the changes they make. 

So, why is observability an important foundation in maintaining system availability, reliability and performance in an increasingly complex and rapidly changing digital infrastructure? Find the answer in this article. 

What is Observability?

Observability is the ability to understand, analyze, and observe how a system works from the inside. In the context of modern business, observability means having broad and deep visibility into the performance of computer systems and software that support business operations. This includes monitoring application performance, IT infrastructure, communications networks, and customer service. 

With observability, the company’s technical team can quickly identify problems, analyze the root causes, and take appropriate action to improve system performance and availability. This, in turn, will enhance user experience and optimize business operations across the board. 

How Does Observability Work?

Observability component

Source: dynatrace.com 

Observability works involves collecting, storing, analyzing, and interpreting data generated by various components in a system. Here are the steps for how observability works: 

Data Collection

Observability begins with collecting data from various sources in the system. This includes logs, metrics, traces, and other information generated by components such as applications, infrastructure, or networks. 

Data Storage 

The collected data is then stored in a storage system designed to handle Big Data allowing fast and efficient access for subsequent analysis. 

Data Analysis

After the data is saved, the next step is to analyze the data to gain insight. This involves using data analysis algorithms, visualization, and other techniques to identify patterns, trends, anomalies, or potential problems in system performance. 

Data Interpretation

One important aspect of observability is the interpretation of the data analyzed. IT professionals need to understand the meaning behind the data presented, identify root-causes, and formulate necessary actions to improve performance or fix detected problems. 

By following these steps, observability allows companies to gain a better understanding of overall system performance and quickly respond to changes or problems. 

But did you know, observability is often equated with monitoring, even though the two have significant differences. So, what’s the difference? The following is the explanation. 

Observability vs Monitoring, Same or Different? This is the explanation

Observability is often equated with monitoring, but the two have significant differences. Some of the differences include: 

  1. Monitoring tends to focus on measuring performance and detecting problems by using metrics, log monitoring, tracing, and alerts to notify when unwanted events occur. On the other hand, observability focuses more on a deep understanding of system behavior through data generated by its various components. 
  1. Monitoring is more focused on reactive responses to abnormal system behavior, while observability emphasizes proactive understanding. Observability allows users not only to detect problems but also to understand why they occurred and how to resolve them. 
  1. Monitoring focuses on known metrics (known known), such as application throughput and pre-defined computational capacity. Meanwhile, observability enables the discovery of previously unknown aspects (unknown unknowns) in complex systems like microservices and distributed systems. This includes allowing users to discover patterns, trends, and relationships among components that are not clearly visible through monitoring alone. 

5 Challenges of Implementing Observability

Challenges of Implementing Observability 

Although observability is key to understanding overall system performance, there are challenges that must be overcome to implement it effectively. 

1. Infrastructure Complexity

Modern IT environments are often highly complex, consisting of a wide variety of technologies, platforms, and architectures such as microservices, cloud, and containers. This makes collecting, analyzing and understanding data more complicated. 

2. Data Volume and Diversity

Complex systems generate large and varied volumes of data. The main challenge is managing data at scale and identifying relevant and meaningful information amidst data noise. 

3. Integration and Interoperability

Bringing together data from various sources and technologies is a challenge. Ensuring interoperability between various monitoring systems and analysis tools is crucial to getting a complete picture. 

4. New Skills Needed

Managing complex systems and big data requires new skills such as data analysis, programming, and infrastructure management. This challenge requires efforts in developing team skills or finding suitable new talent. 

5. Security and Compliance

Ensuring data security and compliance in an observability environment is a critical challenge. Management of sensitive data and user privacy is a major concern in the context of data collection and analysis. 

To overcome these challenges, holistic and coordinated solutions are needed, for example the Observability infrastructure solution from Dynatrace which can be relied on to carry out comprehensive analysis and visibility of IT infrastructure, so that it can improve the performance, availability and security of the company’s IT systems. 

About Dynatrace’s Observability Infrastructure

Dynatrace Infrastructure Observability is the ability of the Dynatrace platform to provide comprehensive and in-depth insight into the performance and state of a company’s IT infrastructure. 

Using a variety of monitoring technologies including AI and Machine Learning, Dynatrace can automatically collect, analyze and understand data from various infrastructure sources such as servers, networks, cloud and managed services. This enables IT teams to proactively detect problems, identify root causes, and optimize infrastructure performance efficiently. 

One of the superior features of Dynatrace infrastructure observability is its ability to provide end-to-end visibility into complex infrastructure environments. Equipped with in-depth real-time monitoring, Dynatrace can provide accurate information about the performance of each infrastructure component, as well as identify anomalous behavior patterns that could indicate problems or potential risks. 

Additionally, the platform also comes with cloud-native monitoring features that enable companies to gain better insight into the performance of applications and services running in cloud environments such as Kubernetes and AWS. 

With Dynatrace, companies can certainly increase operational responsibility, reduce downtime, and improve the end user experience. Additionally, by having a better understanding of the performance of their infrastructure, companies can make more timely and effective decisions in managing and optimizing their overall IT environment. 

Read more: Optimize Application Performance with Application Performance Monitoring & Observability from Dynatrace 

5 Benefits of Dynatrace Infrastructure Observability

Here are five benefits of Dynatrace’s observability infrastructure: 

1. Efficient Root Cause Analysis

Combine, store, and analyze large amounts of contextual infrastructure data with speed and cost efficiency using a data lakehouse. 

2. Increase Efficiency and Productivity

Equipped with AI technology that continuously monitors all your infrastructure to detect anomalies and provide the right answers for business continuity. 

3. Customized Log Metrics

Extend infrastructure observations to everything logged in log files with custom metrics based on log data. 

4. An Integrated Approach to Eliminate Silos

Dynatrace Infrastructure Monitoring provides a unified view across the entire chain, from applications, infrastructure, to user experience. Supported by AI and Davis, companies can continuously analyze billions of dependencies for precise root cause analysis. 

5. Efficient Incident Management Automation

Integrates seamlessly with ITSM solutions like ServiceNow, enabling real-time CMDB updates, automated ticketing, and running remediation workflows automatically. 

Implement Dynatrace Observability Only in CDT

Deliver advanced observability across PaaS and container technologies, including AWS, Azure, GCP, Kubernetes, OpenShift, and Cloud Foundry by deploying Observability Dynatrace only on CDT. This includes real-time monitoring, trending analysis, the ability to perform root cause and correlation analysis, log monitoring and third-party data integration. 

For further information regarding implementing the Observability solution from Dynatrace in your business, don’t hesitate to contact us by clicking the following link. 

Author: Ary Adianto 

CTI Group Content Writers 


Don’t miss out!

Sign up for our newsletter and stay up to date.

Privacy & Policy

PT Central Data Technology (“CDT” atau “kami”) sangat berkomitmen untuk memastikan bahwa privasi Anda dilindungi dengan sebaik-baiknya sebagai hal yang sangat penting bagi kami. Melalui https://blog.centraldatatech.com/, kami akan mengatur penggunaan Anda terhadap situs web ini, termasuk semua halaman dalam situs web ini (secara kolektif disebut di bawah ini sebagai “Situs Web ini”), kami ingin berkontribusi dalam menyediakan lingkungan yang aman dan terjamin bagi pengunjung.

Berikut adalah ketentuan kebijakan privasi (“Kebijakan Privasi”) antara Anda (“Anda” atau “Anda”) dan CDT. Dengan mengakses situs web ini, Anda mengakui bahwa Anda telah membaca, memahami, dan menyetujui untuk terikat oleh Kebijakan Privasi ini.

Penggunaan Layanan Langganan oleh CDT dan Pelanggan Kami

Ketika Anda meminta informasi dari CDT dan memberikan informasi yang secara pribadi mengidentifikasi Anda atau memungkinkan kami untuk menghubungi Anda, Anda setuju untuk mengungkapkan informasi tersebut kepada kami. CDT dapat mengungkap informasi tersebut hanya untuk keperluan pemasaran, promosi, dan aktivitas sebatas untuk CDT dan Situs Web ini.

Pengumpulan Informasi

Anda bebas menjelajahi Situs Web ini tanpa memberikan informasi pribadi tentang diri Anda. Ketika Anda mengunjungi Situs Web atau mendaftar untuk layanan langganan, kami menyediakan beberapa informasi navigasional untuk Anda mengisi informasi pribadi Anda agar dapat mengakses beberapa konten yang kami tawarkan.

CDT dapat mengumpulkan data pribadi Anda seperti nama Anda, alamat email, nama perusahaan, nomor telepon, dan informasi lainnya tentang Anda atau bisnis Anda. Kami mengumpulkan data Anda dengan berbagai cara, secara online dan offline. CDT mengumpulkan data Anda secara online menggunakan fitur media sosial, pemasaran melalui email, situs web, dan teknologi cookies. Kami mungkin mengumpulkan data Anda secara offline dalam acara-acara seperti konferensi, pertemuan, lokakarya, dll. Namun, kami tidak akan menggunakan atau mengungkapkan informasi tersebut kepada pihak ketiga atau mengirimkan email yang tidak diminta ke salah satu alamat yang kami kumpulkan, tanpa izin Anda. Kami memastikan bahwa identitas pribadi Anda hanya akan digunakan sesuai dengan Kebijakan Privasi ini.

Bagaimana CDT Menggunakan Informasi yang Dikumpulkan

CDT hanya menggunakan informasi yang dikumpulkan sesuai dengan kebijakan privasi ini. Pelanggan yang berlangganan layanan langganan kami diwajibkan melalui perjanjian dengan mereka untuk mematuhi Kebijakan Privasi ini.

Selain penggunaan informasi Anda, kami dapat menggunakan informasi pribadi Anda untuk:

  • Meningkatkan pengalaman penjelajahan Anda dengan mempersonalisasi situs web dan meningkatkan layanan langganan.
  • Mengirim informasi tentang CDT.
  • Mempromosikan layanan kami kepada Anda dan berbagi konten promosi dan informatif dengan Anda sesuai dengan preferensi komunikasi Anda.
  • Mengirim informasi kepada Anda mengenai perubahan dalam syarat layanan pelanggan kami, Kebijakan Privasi (termasuk kebijakan cookie), atau perjanjian hukum lainnya.

Teknologi Cookies

Cookies adalah potongan kecil data yang situs web transfer ke hard drive komputer pengguna ketika pengguna mengunjungi situs web. Cookies dapat mencatat preferensi Anda saat mengunjungi situs tertentu dan memberikan keuntungan dalam mengidentifikasi minat pengunjung kami untuk analisis statistik situs kami. Informasi ini dapat memungkinkan kami untuk meningkatkan konten, memodifikasi, dan membuat situs kami lebih ramah pengguna.

Cookies digunakan untuk beberapa alasan, seperti alasan teknis agar situs web kami dapat beroperasi. Cookies juga memungkinkan kami untuk melacak dan mengarahkan minat pengguna kami untuk meningkatkan pengalaman situs web dan layanan langganan kami. Data ini digunakan untuk memberikan konten dan promosi yang disesuaikan dengan pelanggan yang memiliki minat pada subjek tertentu.

Anda memiliki hak untuk memutuskan apakah menerima atau menolak cookies. Anda dapat mengedit preferensi cookies Anda melalui pengaturan browser. Jika Anda memilih untuk menolak cookies, Anda masih dapat menggunakan situs web kami, meskipun akses Anda ke beberapa fungsi dan area situs web kami mungkin terbatas.

Situs Web ini juga dapat menampilkan iklan dari pihak ketiga yang berisi tautan ke situs web lain yang menarik. Setelah Anda menggunakan tautan ini untuk meninggalkan situs kami, harap dicatat bahwa kami tidak memiliki kendali atas situs tersebut. CDT tidak dapat bertanggung jawab atas perlindungan dan privasi informasi yang Anda berikan saat mengunjungi situs web tersebut, dan Kebijakan Privasi ini tidak mengatur situs web tersebut.

Kontrol Data Pribadi Anda

CDT memberikan kendali kepada Anda untuk mengelola data pribadi Anda. Anda dapat meminta akses, koreksi, pembaruan, atau penghapusan informasi pribadi Anda. Anda dapat berhenti berlangganan dari aktivitas pemasaran kami dengan mengklik “berhenti berlangganan” di bagian bawah email kami atau menghubungi kami langsung untuk menghapus Anda dari daftar langganan kami.

Kami akan menjaga informasi pribadi Anda agar tetap akurat, dan kami memungkinkan Anda untuk memperbaiki atau mengubah informasi identifikasi pribadi Anda melalui marketing@centraldatatech.com

Jangan lewatkan!

Daftar untuk newsletter kami dan tetap terkini.

Privacy & Policy

PT Central Data Technology (“CDT” or “us”) is strongly committed to ensuring that your privacy is protected as utmost importance to us. https://centraldatatech.com/ , we shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”), we want to contribute to providing a safe and secure environment for visitors.

The following are terms of privacy policy (“Privacy Policy”) between you (“you” or “your”) and CDT. By accessing the website, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy

Use of The Subscription Service by CDT and Our Customers

When you request information from CDT and supply information that personally identifies you or allows us to contact you, you agree to disclose that information with us. CDT may disclose such information for marketing, promotional and activity only for the purpose of CDT and the Website.

Collecting Information

You are free to explore the Website without providing any personal information about yourself. When you visit the Website or register for the subscription service, we provide some navigational information for you to fill out your personal information to access some content we offered.

CDT may collect your personal data such as your name, email address, company name, phone number and other information about yourself or your business. We are collecting your data in some ways, online and offline. CDT collects your data online using features of social media, email marketing, website, and cookies technology. We may collect your data offline in events like conference, gathering, workshop, etc. However, we will not use or disclose those informations with third party or send unsolicited email to any of the addresses we collect, without your express permission. We ensure that your personal identities will only be used in accordance with this Privacy Policy.

How CDT Use the Collected Information

CDT use the information that is collected only in compliance with this privacy policy. Customers who subscribe to our subscription services are obligated through our agreements with them to comply with this Privacy Policy.

In addition to the uses of your information, we may use your personal information to:

  • Improve your browsing experience by personalizing the websites and to improve the subscription services.
  • Send information about CDT.
  • Promote our services to you and share promotional and informational content with you in accordance with your communication preferences.
  • Send information to you regarding changes to our customers’ terms of service, Privacy Policy (including the cookie policy), or other legal agreements

Cookies Technology

Cookies are small pieces of data that the site transfers to the user’s computer hard drive when the user visits the website. Cookies can record your preferences when visiting a particular site and give the advantage of identifying the interest of our visitor for statistical analysis of our site. This information can enable us to improve the content, modifying and making our site more user friendly.

Cookies were used for some reasons such as technical reasons for our website to operate. Cookies also enable us to track and target the interest of our users to enhance the experience of our website and subscription service. This data is used to deliver customized content and promotions within the Helios to customers who have an interest on particular subjects.

You have the right to decide whether to accept or refuse cookies. You can edit your cookies preferences on browser setup. If you choose to refuse the cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

This Website may also display advertisements from third parties containing links to other websites of interest. Once you have used these links to leave our site, please note that we do not have any control over the website. CDT cannot be responsible for the protection and privacy of any information that you provide while visiting such websites and this Privacy Policy does not govern such websites.

Control Your Personal Data

CDT give control to you to manage your personal data. You can request access, correction, updates or deletion of your personal information. You may unsubscribe from our marketing activity by clicking unsubscribe us from the bottom of our email or contacting us directly to remove you from our subscription list.

We will keep your personal information accurate, and we allow you to correct or change your personal identifiable information through marketing@centraldatatech.com